A good leader needs to be ready during a crisis—but ready to do what? Today, we look at the ways that leaders can step up during a natural disaster, a cyberattack, or an outbreak of violence. How do they maintain order and stop panic, how should they present themselves to concerned stakeholders...
In March, the American Hospital Association (AHA) published a new Insight Report: Improvement in Safety Culture Linked to Better Patient and Safety Outcomes, which shows improvements to key patient and workforce experiences. These developments indicate better work among team members in...
