In 2008, St. Louis-based BJC HealthCare launched a patient safety and quality improvement initiative that was designed to dramatically reduce...Read More »
After a CMS survey last summer resulted in a finding of Immediate Jeopardy, University of Minnesota Health (M Health) was able to quickly develop...Read More »
Healthcare institutions large and small can be left black and blue by a cyberattack. Larger institutions have more patients and thus have more...Read More »
Medical Reconciliation is the process of creating the most accurate list possible of all medications a patient is taking. This chart shows how to keep your records updated.
This article and checklist are a starting points on apologizing patients after an adverse event, as well as doing a root cause analysis to discover what went wrong.
