Think back to the last time you sought medical care. You went to a healthcare facility trusting that you would be cared for and made to feel safe. However, what if, upon arrival, the forms that you were asked to fill out made you feel discriminated against? What if you were spoken to...
Briefings on Accreditation & Quality - Volume 22, Issue 2
Are you questioning your readiness for the recently approved Joint Commission patient-provider communication standards? Although these standards don’t have a firm implementation date when they will actually be scored, they are available and surveyors will be assessing for compliance in 2011...
Briefings on Accreditation & Quality - Volume 22, Issue 2