How important is maintaining high reliability organization (HRO) principles and values during a crisis like the COVID-19 pandemic? Can a clinic or hospital reasonably become an HRO when dealing with a global emergency? And with the end of the pandemic on the horizon, will healthcare...
Sexual and gender minority people are not a modern phenomenon, but it’s only been in the last two decades that the healthcare industry has started rewriting policies and procedures that once excluded or ignored LGBTQIA+ patients and their health issues. Those issues include high rates of...
What does it take to turn an already well-performing hospital into a high reliability organization (HRO)? In 2016, the Veterans Health Administration (VHA) decided to undertake a three-year project to find out.
For the project, they used the high reliability hospital (HRH) model developed...
Healthcare providers can now sign up for a ASSE training course on core water pathogen competencies such as environmental testing, risk assessment, water safety and management programs, mitigation and remediation methods, construction and renovation, and case investigation. The online course...
Staff who otherwise would have been furloughed were instead trained on COVID-19 safety and virtual communication programs. Their job was to set up and facilitate virtual visits between patients and their loved ones. Ambassadors would stay in the patient’s room during the call, providing physical...
When your facility can’t access its medical records, operate its equipment, and properly care for patients, that’s not a problem—it’s an emergency, said Kelly Proctor, CHFM, CHSP, CHOP, director of operations for DNV GL Healthcare, during DNV GL’s 2020 Virtual Conference in...
With more droughts and heat waves expected in upcoming years, it’s time for hospitals and clinics to be more water-conscious
Climate change is making the world hotter and drier, with more intense heat waves and droughts expected in upcoming years. While this can lead to more intense ...
Putting aside stereotypes and anecdotes about age and technological competence, experts say that issues like vision and hearing loss can make telemedicine tricky for any patient, but especially older patients. However, there are ways providers can help these patients get the best use out of...
