Cultural awareness has risen to the top of healthcare development and concerns in recent years. Ensuring that patients' needs are met, that they understand the education given to them, that appropriate translation services are provided-all of these components and more must be built into a...
Briefings on Accreditation & Quality - Volume 23, Issue 9
Event reporting varies widely from facility to facility, and the kind of medical record system a facility uses (paper or electronic) can have a dramatic effect on its data collection and what can be done with that work. So when Jennifer Trallo, RN, MSN, MBA, director of quality management at...
Briefings on Accreditation & Quality - Volume 23, Issue 9
The Joint Commission has recently issued a set of FAQs regarding the use of unlicensed persons as scribes and how the organization's standards address this practice. It is worthwhile to take a look at exactly what the accrediting body has to say about this frequently misunderstood issue.