The ECRI Institute has released its annual "Top 10 Patient Safety Concerns for Healthcare Organizations," and as always, it is an interesting journey to see how these issues connect with the accreditation field. As quality and safety increasingly tie together into the standards and accreditation...
Briefings on Accreditation & Quality - Volume 25, Issue 8
Editor's note: In this new feature, BOJ advisor Jodi Eisenberg, MHA, CPHQ, CPMSM, CSHA, manager of accreditation, clinical compliance, and policy management for Northwestern Memorial Healthcare in Chicago, explains the steps and goals survey coordinators will want to take at a given point in...
Briefings on Accreditation & Quality - Volume 25, Issue 8
In my experiences coaching medical professionals, sometimes too much knowledge is a bad thing. Even with the best of intentions, conversations can go awry simply because what we say doesn't translate as the sentiment we intended. With increased focus on patient satisfaction by accrediting...