While technology can help case managers speed up their workflow and identify high-risk patients, it can also introduce bias into processes. Learn how to prevent technology-based bias in patient care.
In 2022, the Queen’s University in Kingston, Ontario embarked on a journey to prune away the rules that hindered care and comfort in their Department of Emergency Medicine. The project was lead by Louise Rang, MD, FRCPC, RDMS, who attributed their success to a fantastic team and a budget line...
Cybersecurity never sleeps. A recent major report on the topic, published in November, comes from the U.S. government’s Cybersecurity & Infrastructure Security Agency (CISA). This report is particularly significant due to the high value of protected health information (PHI), the critical...
If you could break any rule in service of a better experience for patients or healthcare staff, what would it be? What rules create complexity and effort for doctors, nurses, and patients without improving safety, efficiency, or comfort? And what’s stopping you from ditching those rules?