Despite sustained attention from hospital leaders, wait times in the University of California, San Francisco (UCSF) ED were considerably longer than desired. Knowing that longer wait times means poor patient satisfaction and a higher risk of poor health outcomes, a team of resident physicians...
The National Quality Forum (NQF) recently endorsed two outcomes-based measures from the American College of Surgeons (ACS) National Surgical Quality Improvement Program (NSQIP). The measures, surgical site infections (SSI) and urinary tract infections (UTI), were created in partnership with CMS...
Briefings on Accreditation & Quality - Volume 23, Issue 4
In 2009, The Joint Commission added Leadership standard LD.03.01.01, ”Leaders create and maintain a culture of safety and quality throughout the hospital,” to recognize that behavior that intimidates others and affects staff morale and turnover can also be damaging to patient care, and to...
Briefings on Accreditation & Quality - Volume 23, Issue 4
By now, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) is well known to the healthcare community. Hospital staff and physicians have long been practicing a strict standard of patient privacy.
Briefings on Accreditation & Quality - Volume 23, Issue 4
Fatigue has recently been recognized in the medical literature to increase the incidence of adverse events. Fatigue is a widely recognized patient safety issue. Nurses who worked over 12 hours per day or 60 hours per week were found to have made three times the number of medical...
Briefings on Accreditation & Quality - Volume 23, Issue 4
During summer 2011, AHAP surveyed hospitals coast to coast to gauge how tracer methodology has evolved in recent years and how effective hospitals are finding this challenging, but often pivotal process. Seventy-two percent of respondents reported that they maintain formal tracer...
The Joint Commission tracks and trends the most-cited standards to help healthcare organizations identify where the most challenging areas in the year’s surveys are occurring. The Joint Commission has released the latest list this week.
Has a Joint Commission surveyor ever called you by the wrong name? Did you accidentally fumble your words while presenting the findings of your mock tracer to leadership? Or maybe you answered a series of survey questions perfectly only to find out you had a huge piece of spinach in your...
Do you have a colleague who helped launch a successful accreditation program in your hospital? Or who made significant contributions to improve survey-readiness in the field in general? Do you know a dedicated accreditation professional who makes a difference in the profession? Or an...
