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How can EMS help with readmission rates?
Editor’s note: Patrick Pianezza, MHA, has worked with the Studer Group and Johns Hopkins Hospital. In his most recent role, his work drove organizational performance in HCAHPS to an all-time hospital best in the 90th percentile. He can be reached at pianezza@gmail.com.
When considering improvement plans to decrease your organization’s 30-day readmission rates—an action encouraged by both accreditors and governmental regulatory bodies—keep emergency medical services (EMS) in mind.
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