This is an opinion, written by someone who in the interest of full disclosure is a director of patient experience and worked for the Studer Group. I am sick and tired of recently reading so many articles articulating the pervasive thought that patient satisfaction is ruining healthcare.
Healthcare can be a stressful industry to work in, particularly when something goes wrong. Instead of relying on humans to react under pressure, one organization is offering a structured approach to patient safety failures.
A report released by a leading patient safety organization emphasizes the importance of safety culture as part of a broader call for healthcare facilities to transition to a "total systems approach" to care.
Briefings on Accreditation & Quality - Volume 26, Issue 3
ECRI Institute has revealed its top 10 list of health technology hazards for 2016, and for those of us working in patient safety and quality, few if any should come as a surprise.
How prepared are you for the Joint Commission’s new Patient Safety Systems (PSS) chapter? The most recent PSS chapter came into effect on January 2015 and the Joint Commission will expect you to be up-to-date when they come around for a survey.
On February 19, the Food and Drug Administration (FDA) announced that reprocessing instructions for Pentax duodenoscopes had been validated and approved by the agency.
To find out what physicians think of the prescription problem and how to fix it, the American Medical Association conducted a national survey on the issue.
A new report by the United Kingdom’s Review on Antimicrobial Resistance (RAR), says drug-resistant superbugs can be fought with global coverage and research of vaccines.
