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Part 2: Heidi Raines on sustaining a culture of safety
This is the second part of our interview with Heidi Raines, the CEO and founder of Performance Health Partners and author of “Shared Voices: A Framework for Patient and Employee Safety in Healthcare“ about the importance of a culture of safety, what it can do for a hospital or clinic, and how to keep it running. Today we discuss tips on how to encourage staff input and how to gather leadership support. To read Part 1, click here.
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