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Q&A: Safety culture and turnover
As the COVID-19 pandemic enters its third year, retaining healthcare staff has grown increasingly difficult. Between the high workload and burnout, many healthcare employees have either left or are thinking about leaving the field.
Healthcare organizations need to look at their safety culture to help keep staff from leaving their organizations, says Anne Marie Benedicto, vice president of the Joint Commission Center for Transforming Healthcare. By listening to employees and responding to their needs, an organization can both improve safety and keep its employees satisfied.
PSMJ spoke with Benedicto about the role of the safety culture in employee retention.
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