Taking slow and steady steps toward better care

When I was first accepted into my graduate program for healthcare administration, I remember scanning the coursework that I was about to undertake for the next two years. While investigating all the classes, I mentally took note of which ones I thought were going to be exciting and applicable to my passion for improving patient safety. I read about options in leadership, human factors, team performance, and operations—all for which I enthusiastically prepped my three-ring binders and electronic files.

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