I’ve had a unique opportunity to reflect on the complex system in which we deliver care. The complexities of the broader U.S. healthcare system and intricacies of individual facilities make eliminating medical errors and adverse events an extraordinary challenge. Fortunately, I have retained...
In every workplace, no matter the field, there is likely to be certain conflicts between employees and at least one employee who exhibits disrespectful or disruptive behavior. Healthcare is no exception—except bad behavior in healthcare puts patients’ lives at stake.
Briefings on Accreditation & Quality - Volume 21, Issue 10
When Fredonia (KS) Regional Hospital looked into updating its utilization review program, it focused on two key areas: involving the right people and being aware of its communication with the medical staff and its bylaws.
AHAP is happy to announce that its next Working Group Call will take place on Thursday, October 21 at 3 pm EST (2 pm Central, 12 pm Pacific). Further details to come this week, so stay tuned!
Hello, AHAP members. The organization had a representative in the audience at the New York Executive Briefings session, and I just wanted to sum up a few observations and notes. There was no breaking news to speak of, but this year was one of the most interesting in recent memory–the...
True or false: It is not necessary to use statistical tools (graphs, charts, sampling methods, etc.) and techniques to analyze and display your performance improvement data.
The Joint Commission has announced the launch of the Targeted Solutions Tool™ (TST), an interactive tool designed to streamline the process for solving healthcare’s most persistent quality and safety issues.
