In the quest to meet Joint Commission standards, it is very helpful to have a highly engaged medical staff. While usually not employed by the hospital, the medical staff is key to the hospital's success in meeting many of the Joint Commission standards. But how does a healthcare facility get...
In 2009, The Joint Commission added Leadership standard LD.03.01.01, ”Leaders create and maintain a culture of safety and quality throughout the hospital,” to recognize that behavior that intimidates others and affects staff morale and turnover can also be damaging to patient care, and to...
Editor's note: Columnist Catherine Hinz, MHA, currently works at PatientSafe Solutions, Inc. Previously, she served as the patient lead at HealthEast Care System in St. Paul, MN, worked for seven years as an ED health unit coordinator, and has completed a patient safety...
Not-for-profit hospitals in the US face increasing financial pressures, two top credit rating agencies reported in January. Moody’s Investors Service reports that the outlook for hospitals looks negative for 2012, and Standard & Poor’s Rating Service says that “an increasingly difficult...
The Joint Commission has unveiled prepublication standards, effective July 1, 2012, to Leadership chapter standard LD.03.01.01. LD.03.01.01 addresses leadership’s role in maintaining a culture of safety and quality.
Think back to the last time you sought medical care. You went to a healthcare facility trusting that you would be cared for and made to feel safe. However, what if, upon arrival, the forms that you were asked to fill out made you feel discriminated against? What if you were spoken to...