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Part 1: Heidi Raines on sustaining a culture of safety

Creating and sustaining a culture of safety has been a challenge for many healthcare organizations, but the objective value in having one can’t be overstated. Organizations like the Institute for Healthcare ImprovementECRI, and OSHA all tout a safety culture as a beneficial endeavor for both staff and patients alike.

We spoke with Heidi Raines, the CEO and founder of Performance Health Partners and author of “Shared Voices: A Framework for Patient and Employee Safety in Healthcare“ about the importance of a culture of safety, what it can do for a hospital or clinic, and how to keep it running.

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