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2024: Patient safety to include a focus on investigating complaints, cybersecurity, and climate change

Expect CMS to maintain its concentration on complaint surveys as the agency continues to work on its post-COVID-19 backlog through the start of the new year. Also look for OSHA to continue its focus on workplace violence protections in healthcare while CMS and its umbrella agency, the Department of Health and Human Services (HHS), continue focusing on the health industry’s impact on climate change and climate change’s impact on health equity.

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