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Workforce planning’s role in patient safety: Part 1

While artificial intelligence might be headline news, healthcare and medicine will remain the domain of human caregivers for a long time to come. Doctors to diagnose illnesses, nurses to care for patients. Surgeons to perform operations, lab techs to identify diseases. Receptionists, pharmacists, facilities managers, infection preventionists, therapists—losing sight of the importance of the healthcare workforce is a quick way to undermine quality of care and patient safety.

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