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Mental, behavioral, and community health during a crisis

An emergency that impacts the community your facility serves also impacts your healthcare providers. Physicians, nurses, and other care staff have families and friends they worry about. You’ll have behavioral health patients who will be just as stressed as everyone else, and they’ll need to be properly cared for or relocated.

Mental and emotional health have always been part of emergency management, said Kelly Proctor, CHFM, CHSP, CHOP, director of operations for DNV GL Healthcare, during DNV GL’s 2020 Virtual Conference in October. But they weren’t treated as serious components until recent years.

“I think those are the things hospitals are going to have to think about going forward,” Proctor said.

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