When Fredonia (KS) Regional Hospital looked into updating its utilization review program, it focused on two key areas: involving the right people and being aware of its communication with the medical staff and its bylaws.
Briefings on Accreditation & Quality - Volume 21, Issue 10
In July, the Association for Healthcare Accreditation Professionals (AHAP) established a Facebook page for its members. Interestingly enough, several of AHAP’s listserv members responded by advising that their organizations not allow participation on Facebook.
Briefings on Accreditation & Quality - Volume 21, Issue 10
One of the key activities in any survey—mock or the real thing—are those precious moments when surveyors corner a frontline staff member to answer some pertinent questions. The fact is that much of your survey success rests in the hands of the folks at the point of care and point of service in...
Briefings on Accreditation & Quality - Volume 21, Issue 10
Brookwood Medical Center (BWMC), a Tenet facility in Birmingham, AL, has an active, cohesive, and well-led education department. I believe employees are not fully aware of the extensive coordination and work that goes into keeping the nurses current and informed. With more than 800 nurses...
Briefings on Accreditation & Quality - Volume 21, Issue 10
Previously, BOJ spoke with Northwest Texas Healthcare System (NWTHS) in Amarillo about its Continuous Readiness Review (CRR) plan that was implemented for survey preparation. NWTHS recently had a chance to see how the new CRR plan worked—Joint Commission surveyors arrived in May, and the...