Today’s healthcare system is hallmarked by complexity. The configuration of day-to-day healthcare practice varies considerably, depending on the type and level of care administered. Anyone familiar enough with different types and levels of care can attest to the general informality with which...
What does it take to turn an already well-performing hospital into a high reliability organization (HRO)? In 2016, the Veterans Health Administration (VHA) decided to undertake a three-year project to find out.
For the project, they used the high reliability hospital (HRH) model developed...
If there is one lesson to be taken from 2020, it’s that waiting until a problem evolves into a crisis is an exceedingly bad idea. While the world still deals with the effect of COVID-19, there are many other problems that require our attention now lest they spiral out of control—from ...
Mental health has deteriorated during the COVID-19 pandemic. Patients no longer have access to their normal support systems and outlets, while changes and disruptions to daily life have become the norm. The pandemic has only exacerbated an existing mental health crisis in America that affects...
