Despite sustained attention from hospital leaders, wait times in the University of California, San Francisco (UCSF) ED were considerably longer than desired. Knowing that longer wait times means poor patient satisfaction and a higher risk of poor health outcomes, a team of resident physicians...
Briefings on Accreditation & Quality - Volume 23, Issue 4
In 2009, The Joint Commission added Leadership standard LD.03.01.01, ”Leaders create and maintain a culture of safety and quality throughout the hospital,” to recognize that behavior that intimidates others and affects staff morale and turnover can also be damaging to patient care, and to...
The Joint Commission tracks and trends the most-cited standards to help healthcare organizations identify where the most challenging areas in the year’s surveys are occurring. The Joint Commission has released the latest list this week.
Has a Joint Commission surveyor ever called you by the wrong name? Did you accidentally fumble your words while presenting the findings of your mock tracer to leadership? Or maybe you answered a series of survey questions perfectly only to find out you had a huge piece of spinach in your...
Do you have a colleague who helped launch a successful accreditation program in your hospital? Or who made significant contributions to improve survey-readiness in the field in general? Do you know a dedicated accreditation professional who makes a difference in the profession? Or an...
The Centers for Medicare & Medicaid Services (CMS) issued a memorandum allowing hospitals and nursing homes to comply with certain sections of the National Fire Protection Agency’s (NFPA) 2012 edition of the Life Safety Code® (LSC).
Do you have a colleague who helped launch a successful accreditation program in your hospital? Or who made significant contributions to improve survey-readiness in the field in general? Do you know a dedicated accreditation professional who makes a difference in the profession? Or an...
