This guest column from Patrick Pianezza, MHA, discusses the importance of gratitude in improving organizational performance. This is an excerpt from an article in the monthly training resource Briefings on The Joint Commission.
This month, we are focusing on Paula Brinn, BSN, MBA, CCRN-K, regulatory compliance manager at Vidant Medical Center in Greenville, North Carolina. This is an excerpt from an article in the monthly training resource Briefings on The Joint Commission.
Briefings on Accreditation & Quality - Volume 26, Issue 9
For years, hospitals have used root cause analysis (RCA) to identify gaps in their healthcare system that can lead to safety errors. The problem, according to some experts, is that the existing RCA process is inconsistent and often ineffective when it comes to the ultimate goal of prevention...
For years, hospitals have used root cause analysis (RCA) to identify gaps in their healthcare system that can lead to safety errors. The problem, according to some experts, is that the existing RCA process is inconsistent and often ineffective when it comes to the ultimate goal of prevention...