In every workplace, no matter the field, there is likely to be certain conflicts between employees and at least one employee who exhibits disrespectful or disruptive behavior. Healthcare is no exception—except bad behavior in healthcare puts patients’ lives at stake.
Briefings on Accreditation & Quality - Volume 21, Issue 10
When Fredonia (KS) Regional Hospital looked into updating its utilization review program, it focused on two key areas: involving the right people and being aware of its communication with the medical staff and its bylaws.
Briefings on Accreditation & Quality - Volume 21, Issue 10
Brookwood Medical Center (BWMC), a Tenet facility in Birmingham, AL, has an active, cohesive, and well-led education department. I believe employees are not fully aware of the extensive coordination and work that goes into keeping the nurses current and informed. With more than 800 nurses...
Prevention of adverse events is a part of working in a hospital environment, and when an event does occur, how those events are dealt with can truly have an effect on patient safety. Because nurses make up one of the largest contingents of staff members, they are often involved in a near miss or...
In July, the Association for Healthcare Accreditation Professionals (AHAP) established a Facebook page for its members. Interestingly enough, several of AHAP’s listserv members responded by advising that their organizations not allow participation on Facebook.
AHAP is happy to announce that its next Working Group Call will take place on Thursday, October 21 at 3 pm EST (2 pm Central, 12 pm Pacific). Further details to come this week, so stay tuned!
Hello, AHAP members. The organization had a representative in the audience at the New York Executive Briefings session, and I just wanted to sum up a few observations and notes. There was no breaking news to speak of, but this year was one of the most interesting in recent memory–the...
True or false: It is not necessary to use statistical tools (graphs, charts, sampling methods, etc.) and techniques to analyze and display your performance improvement data.