Violence in healthcare isn’t always patient-driven—and it’s not always confined to the four walls of a facility. In fact, some of the most dangerous events begin before a patient ever reaches the ER.
Last month, we heard from Julie Siemers, MD, author and nurse educator, about the devastating impact of communication breakdowns—and the lifesaving importance of listening to patients and families. This month, Siemers shifts the focus to what hospitals can do structurally to...
The United States is experiencing a mental health crisis among people of all ages, according to the Centers for Disease Control and Prevention (CDC). Some patients are able to seek care from their primary care practitioners or mental health professionals. Others must turn to the emergency...
Hospital workplace violence prevention often comes with good intentions, but incomplete execution. Many hospitals today have crisis response plans on file and security teams on standby.
Robert “Navy Bob” Roncska, DBA, a retired Navy captain and co-author of the book High Reliability Healthcare, believes the safest hospitals are those where culture is measured not by slogans, but by behavior.
