Antibiotic-resistance continues to be a challenge for the healthcare industry, as medical and public health professionals look for ways to combat it even as more multiple-drug resistant (MDR) bacteria, viruses, and fungi emerge.
Sean G. Kaufman, CEO and founding partner of the lab safety company Safer Behaviors, offered Medical Environment Update some suggestions on engagement in a recent interview.
Getting staff engaged with safety training can be the difference between them remembering how to do something safely and them injuring themselves or...
On August 24, the CDC launched the Hospital Sepsis Program Core Elements, with seven core elements aimed at strengthening survival and recovery rates for all sepsis patients. Hospitalized patients with sepsis have a high mortality rate...
“One thing behavioral healthcare can do is get rid of unnecessary rules—rules that have been developed for staff convenience or organizational reasons like cost, rather than for patient comfort and care,” says Kevin Ann Huckshorn, PhD, MSN, RN, ICADC, a licensed mental health...
While the term might invoke images of restaurants, hotels, and store clerks rather than healthcare, customer service is about working with stressed, unhappy, or potentially violent customers/patients to solve their problems and de-escalate situations.
More than 80% of hospitals recently surveyed by the American Hospital Association are collecting data on social determinants of health (SDOH), many through their EHR platform and health information exchanges. Yet only half of those hospitals are collecting data regularly.
Staffing is a complex decision based on the experience and clinical expertise of the nurse, care team, resources, and patient needs,” AONL said in a prepared statement. “Organizational leaders, nurse managers, and direct care nurses, not policymakers, should collaboratively align staffing with...
For the good of providers and patients, behavioral healthcare facilities need to prioritize good customer service, says Kevin Ann Huckshorn, PhD, MSN, RN, ICADC, a licensed and certified mental health nurse and substance abuse clinician with more than three decades of experience...
