Collective experience from The Greeley Company’s consultants supports the Joint Commission’s November Perspectives, identifying medication storage as a problem. The CMS and The Joint Commission have relaxed medication storage requirements over the past few years but medication storage issues...
Briefings on Accreditation & Quality - Volume 21, Issue 1
As a healthcare accreditation consultant and quality management professional, I have been exposed to a variety of improvement models within healthcare organizations: Plan, Do, Check, Act (PDCA), Total Quality Management (TQM), Continuous Quality Improvement (CQI), Quality Control (QC), and Rapid...
Briefings on Accreditation & Quality - Volume 21, Issue 1
Let’s throw a pair of numbers out there: 26% and 3%. Those are the percentages for emergency department (ED) diversion rates Providence St. Joseph Medical Center, Burbank, CA, saw prior to and after targeting the topic for improvement with Six Sigma.
