Every survey is a little bit different, but during Maine Medical Partners' most recent survey visit by The Joint Commission, it saw something no one had ever encountered before: The surveyors locked themselves in the bathroom. On purpose. "I've never seen surveyors be quite this interactive,"...

The Joint Commission has released its July 2014 prepublication standards referencing changes to bring the organization's standards into better alignment with CMS Conditions of Participation. Let's take a look at what has changed and how these changes may impact your organization, specifically in...

With a few simple interventions, New Hanover Regional Medical Center saw a 22% decline in patient falls and $500,000 in savings.

New study looks at severity of adverse events among different surgical categories and how that data impacts quality improvement.