Patient satisfaction and quality of care matter to most frontline staff and other hospital employees, and they certainly matter in terms of reimbursement. The Hospital Consumer Assessment of Healthcare Providers and Systems survey measures patient satisfaction in different ways...
By now, many in healthcare have learned from other industries that getting frontline staff input is essential to quality improvement. However, the task of obtaining that input has been a bit more challenging than many anticipated.
Briefings on Accreditation & Quality - Volume 24, Issue 5
There has been a growing sense of urgency around CMS surveys among accreditation professionals in recent years. The anxiety once reserved for Joint Commission visits has drifted much more into anticipation of a visit from CMS surveyors instead. Industry experts have said that CMS itself has been...
Briefings on Accreditation & Quality - Volume 24, Issue 5
There are two sections that would affect transplant centers. The first relates to transplant center reports to CMS. The current CoP requires notification of certain changes related to the transplant center program, such as a decrease in the number of transplants or survival rates. Data is...
A recent study from Truven Health Analytics found that 71% of ED visits made by patients with employer-sponsored insurance coverage are for non-urgent issues or are preventable with proper outpatient care. Source:...
At Baylor Health Care System, many nurses do more to develop professionally than simply attend continuing education meetings and classes, including one program that conducts practice-based projects and awards cash bonuses for completion.
Hospital leadership must ensure that the infection control program had adequate access to the resources needed to support the functions of infection control and prevention. Name these three sources.
The 2013 AHAP conference, to be held June 6-7, 2013 at The Flamingo Las Vegas Hotel and Casino in Las Vegas, will include a poster session as part of its conference offerings. It’s an informal way for hospitals to share their accreditation- and survey-related successes with each other,...
Healthcare Finance News reports that according to research done by the University of Pennsylvania School of Nursing, Magnet hospitals have lower patient mortality rates and better patient outcomes, due in part to more investments in nursing at these organizations. Source:...