A new study finds a patient safety measure that nurses and patients alike agree improves care: Involving patients in the handoff process when nurses change shifts.
I don’t hear too many stories like this anymore, but I can tell you, as a former manager of security services at a hospital, this is one that really gives me pause.
Briefings on Accreditation & Quality - Volume 24, Issue 12
Every fall, The Joint Commission announces the top 20 most-cited standards among its accredited hospitals in conjunction with the annual Hospital Executive Briefings events. As has become a theme in the most-cited standards list over the past several years, clinical-based findings have continued...
Briefings on Accreditation & Quality - Volume 24, Issue 12
Every fall, The Joint Commission announces the top 20 most-cited standards among its accredited hospitals in conjunction with the annual Hospital Executive Briefings events. As has become a theme in the most-cited standards list over the past several years, clinical-based findings have continued...
In 2010, the Department of Health and the National Health Service (NHS) Institute commissioned King's College in London and The King's Fund to undertake research into what matters to patients and how to measure their feedback. The result is The Patient Experience Book: A...
On September 18, the Massachusetts Nurses Association (MNA)-the union that began the "Just Ask" campaign, urging each patient to ask his or her nurses how many people they are caring for that day-kicked off a new signature campaign to put safe patient limits on the ballot for...
The Agency for Healthcare Research and Quality (AHRQ) released a September 2013 report on the status of quality measures being used via health information technology (IT). The report, Health IT-Enabled Quality Measurement, surveyed stakeholders of all types, including consumers...
Briefings on Accreditation & Quality - Volume 24, Issue 12
The Joint Commission has just left your hospital. First, make sure to celebrate the conclusion of the survey. Although the organization likely has RFIs, the number of RFIs is hopefully dwarfed by the areas in which your hospital has demonstrated full compliance. Communicate the conclusion of the...
