True or false: There are many processes that can be measured and often more improvement opportunities than an organization can handle at the same...Read More »
Editor’s note: The following is an excerpt from the HCPro book Effective Process Management: Improving Your Healthcare Delivery, written by...Read More »
In 2006, Pam Harmon, RN, legal nurse consultant and chief nursing officer at Fredonia (KS) Regional Hospital (FRH), in Fredonia, Kansas, took a...Read More »
As a healthcare accreditation consultant and quality management professional, I have been exposed to a variety of improvement models within...Read More »
Let’s throw a pair of numbers out there: 26% and 3%. Those are the percentages for emergency department (ED) diversion rates Providence St. Joseph...Read More »
