A survey of patient and provider attitudes toward telehealth find that both see the virtual visit as a complementary to the in-person visit, but not as a replacement. And they both certainly know when a virtual visit isn’t working.
Miscommunication is more than a problem in healthcare—it’s a massive patient risk that can cause real harm. A December 2021 report published in the Journal of Patient Safety identified communication failures in 49% of medical malpractice claims between 2001 to 2011. Of those claims, 53...
Last week at the Institute for Healthcare Improvement Patient Safety Congress in Dallas, the 27 members of the National Steering Committee for Patient Safety (NSC) issued the Declaration to Advance Patient Safety. The NSC features healthcare organizations and healthcare systems; patients,...
Various accreditors require you to measure the competency of an advanced practice practitioner (APP), such as a nurse practitioner or physician assistant, based on the work they’ve done recently at your organization. However, when APPs are low-volume practitioners, meaning they don’t see enough...
One proposal to improve care quality at the national level is the creation of a National Patient Safety Board, which would gather best practices, research and analyze errors, and put out education materials on harm events.
Patient Safety Monitor Journal spoke with David B...
A high reliability organization (HRO) is one that works with complex and hazardous systems every day and still retains a highly safe and error-free environment. The first recognized HROs were the United States Navy nuclear aircraft carriers, the Federal Aviation Administration’s air traffic...
If you work in healthcare every day, the system will probably feel like second nature to you. You know the available resources and where to get answers. You know what forms are needed for procedure A and what info goes into the electronic medical record for procedure B. And you know the fastest...
CRM has two main parts. The first deals with teamwork and communication and covers the interpersonal and social aspects of the working environment. The second deals with human factors and situational awareness and entails understanding physical and cognitive...
