Jean S. Clark, RHIA, CSHA

Jean S. Clark, RHIA, CSHA, has been a leader in the field of accreditation and regulatory compliance and health information management (HIM) for more than 30 years. She graduated with honors from the Medical University of South Carolina School of Health Related Sciences. She served as the president of the American Health Information Management Association (AHIMA), the International Health Information Management Association, and the Southeastern Medical Record Association, and served two terms for the South Carolina Health Information Management Association (SCHIMA). She also received AHIMA's Distinguished Member, Literary, and Volunteer awards and the Southeastern Medical Record Association and SCHIMA Distinguished Member award. She is a well-known author and speaker on accreditation and regulatory compliance. Clark lives in Charleston, South Carolina. 


Heather Forbes, BSN, RN, CEN, CSHA, HACP

Heather Forbes, BSN, RN, CEN, CSHA, HACP, is the clinical education program coordinator for Maine Medical Partners in Portland. She works closely with the Maine Medical Partners clinical staff and leadership teams to provide direction and oversight to the clinical education, clinical competency, and professional development programs. She has responsibility for guiding, organizing, and improving strategies to promote a constant state of organizational readiness with all accrediting, licensing, and regulatory bodies. Perhaps more importantly, her role is to facilitate a culture of patient safety.