On September 18, the Massachusetts Nurses Association (MNA)-the union that began the "Just Ask" campaign, urging each patient to ask his or her nurses how many people they are caring for that day-kicked off a new signature campaign to put safe patient limits on the ballot for...
In 2010, the Department of Health and the National Health Service (NHS) Institute commissioned King's College in London and The King's Fund to undertake research into what matters to patients and how to measure their feedback. The result is The Patient Experience Book: A...
Most clinicians have probably done it. They might do it out in the open or sneak it in when supervisors aren't watching. Some might do it several times a day, while others might not even realize they're doing it. What are all these people doing? Workarounds.
The National Patient Safety Foundation (NPSF) has awarded a $100,000 grant for a patient safety research project that will examine the mechanisms underlying patient falls in hospitals. The group of researchers and architects will then offer recommendations for improved facility...
Central line infections still plague hospitals. Reducing them is a Joint Commission National Patient Safety Goal (NPSG.07.04.01) and they represent a CMS "never event" that is reported publicly on its Hospital Compare website. Unfortunately, central lines are necessary,...
Data collection and management is a growing field, but Richard Corder, MHA, FACHE, reminds those in healthcare that data is not the end point, but rather a means to an end.
The hospital is a large, multifaceted organism with thousands of moving parts within dozens of units that are often separated by wings, streets, and buildings. The physical barriers, however, are nearly unmatched by the cultural ones-different techniques, opinions, and views of...
As of March 2013, more than 85% of eligible hospitals are participating in the Medicare and Medicaid Electronic Health Records (EHR) Incentive Programs, and more than 75% have received incentive payments for meaningfully using EHR technology. EHRs are the future, surely and...
