Today, the CAHPS survey often doesn’t capture the entire picture when it comes to customer satisfaction. To meaningfully improve the patient experience, an organizationwide, proactive approach to patient-centered care is needed. Beyond...
The Joint Commission announced an update of its “observer” definition in its accreditation and certification manuals. The new definition is meant to clarify the roles of surveyors and reviewer management staff during on-site surveys and reviews.
To improve medical outcomes in intensive care units, some hospitals are attempting to make units more accessible for patients’ family and caregivers. Allowing patients to have more access to their families have been shown to reduce hospital stays, improve satisfaction, and help prepare patients...
The Joint Commission is placing increased emphasis on the importance of oral care. In a recent blog post, Trina Crow, RN, MJ, associate project director at The Joint Commission, wrote that the long-term care facilities need to pursue oral care policies more intently. Along with tooth and gum...
In a new blog post, CMS announced that it was extending its electronic clinical quality measure (eCQM) submissions to March 13, 2017 at 11:59 p.m. PST. This gives facilities and extra 13 days to get their submissions in on time.
The Food and Drug Administration’s (FDA) ban on powdered medical gloves goes into effect tomorrow. The use, advertising, and marketing of powdered surgeon's gloves, patient examination gloves, and absorbable powder for surgeon's gloves at medical clinics and hospitals will be strictly forbidden...
The Joint Commission seeks feedback on the proposed requirements for Pain Assessment and Management for Hospitals. Comments will be accepted until February 20, 2017.
The accreditor hopes that by aligning its requirements with existing best practices, it will be able to better promote...
Based on data collected from more than 2,800 hospitals, researchers were able to prove the effectiveness of the Hospital Readmission Reduction Program (HRRP). Harvard and Beth Israel Deaconess Medical Center researchers added that facilities that were penalized the most saw the greatest...
On January 9, 2017, Joint Commission Leadership (LD) standard 01.03.01, element of performance (EP) 12, for home health and hospice will be expanded to apply to hospitals, critical access hospitals, and ambulatory surgical centers.
